FAQ

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General AFAR Info
AFAR Magazine
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Highlights
Wanderlists
Questions/Messages
Email

General AFAR Info:

Q. How do I contact someone from AFAR?
A. Visit our contact page.

Q. Is AFAR hiring?
A. Visit our jobs page.

Q. I’m having a problem that’s not on this list. What should I do?
A. Don’t worry, there’s always someone here to help you! Email community@afar.com if you have a question that’s not answered here.

AFAR Magazine:

Q. I have a question about AFAR magazine subscriptions.
A. Click Here to get information on print and digital subscriptions, back issues, and more.  You can also access our online Magazine Customer Service 24/7, or call us toll-free 1-888-403-9001.

Q. How do I find magazine content online?
A. You can find content from the magazine and web-only bonus content updated daily at afar.com/afar. The complete magazine is available for your tablet and online reading from Zinio.com. However Zinio has its own subscription fee, which is unrelated to the printed version of AFAR Magazine.

Q. How can I see my work published in AFAR Magazine?
A. There are two ways to get your work published in AFAR Magazine; by sharing your trip Highlights on AFAR.com and by making a formal submission.

We pay close attention to the content on AFAR.com and often publish Highlights in the magazine. The best Highlights reveal a particular experience and the place where travelers can relive it. We look for well-composed, interesting images, intriguing titles, and meaningful descriptions. Up your chances by reading tips on Good Highlights and then upload your Highlights! We’ll email you if yours has been selected for publication.

If you are a journalist interested in submitting content for any section of the magazine, follow our submission guidelines.

AFAR Mobile

Q. Where can I download the mobile app?
A. You can download for iPhone here and for Android here.

Q. What can I do on the mobile app?
A. Everything you can do on the site! Browse great travel experiences from AFAR travelers and AFAR magazine. Upload your own to share with the AFAR community. Save Highlights into your existing Wanderlists or create new ones on the fly.

AFAR.com

Sign Up/Sign In:

Q. How do I sign up for AFAR.com?
A. Go to the Sign Up page. We’ll ask you to provide your name, email, a password, and current city, or you can choose “Connect with Facebook.”

Q. What happens if I “Connect with Facebook”?
A. If you click the blue “Connect with Facebook” button you won’t need to enter your email or password to log in. If you are just joining AFAR, we’ll use the same email as your Facebook account for your AFAR login, and we’ll import your profile photo. You’ll be able to set a new password if you’d like. Connecting with Facebook does not automatically share anything other than your login information and profile photo with AFAR.

Profile:

Q. What can I post on my profile?
A. Tell the AFAR community about yourself! Let us know your areas of expertise, where you’ve been, and where you’re planning to go.

Q. Can I update/change my profile information?
A. Yes. We encourage all users to keep their profiles up to date. When you’re logged in, click on your name at the top of the page, which will take you to your profile, and then click Edit. You can change all the fields from this page.

Q. How does AFAR use my information to connect me with other members?
A. We do the sorting for you by using information such as your locations and interests to find travelers who are similar to you. You will see questions and suggestions based on the profile information you share and the questions you answer.

Highlights:

Q. What is a Highlight?
A. Highlights are very simple in structure: a photo, title, short description and location (map) of a great travel experience. But this simple structure supports a wealth of information—and that’s what makes Highlights unique. They’re not just the pretty pictures you see with any number of photo-sharing services; the best Highlights reveal a particular experience and the place where you can relive it.

Q. What do I write in the description of my Highlight?
A. Writing about your Highlight is your opportunity to share your experiences and inspire other AFAR travelers. Think of the Highlights as a mini-journal from your travels where you save great experiences. Also think of Highlights as a guide and inspiration for other AFAR travelers. So include personal stories with practical details that will help others experience something similar in that location.

Q. How much can I write in my Highlight?
A. Our Highlight tool allows you to enter up to 1,500 characters (and a minimum of one character). That’s the technical range, but the possibilities are endless. The more insights and actionable details you share, the richer your AFAR experience will be. If you run out of space, you can always create multiple highlights within a trip.

Q. Who sees my Highlights?
A. Everyone on our network of like-minded travelers on AFAR can see the Highlights you post. AFAR editors also regularly look at Highlights for potential inclusion in the magazine. If they see something they want to publish, they will message you.

Q. How do I upload a Highlight?
A. At the top right of the navigation bar click “Post a Highlight.” Then upload your photo, give the Highlight a title, and provide a description. Type an exact address in the location field or the title of a well-known place (i.e., Golden Gate Bridge) and select the place in the resulting map. Click Post this Highlight and you’re done! Upload a Highlight now!

Wanderlists:

Q. What is a Wanderlist?
A. A Wanderlist is a collection of Highlights, yours and/or others’, that is curated in a meaningful way. Wanderlists can be organized by place (New York City) or interest (Nightlife), or both (Best Bars of the Big Apple).

Q. How do I create a new Wanderlist?
A. You create a Wanderlist by saving Highlights, either your own or others’. While in a Highlight detail page, click on the SAVE button and choose one or more of the lists in your drop down menu, or create a new Wanderlist.

Q. How many Highlights can I have in a Wanderlist?
A. As many as you’d like! We encourage at least six, but a Wanderlist can be created with one Highlight and can exist with hundreds.

Q. If I delete a Wanderlist, will I delete all the Highlights within it?
A. No. Highlights belonging to other users will exist within their Wanderlists and Highlights you created will remain within your “All my Highlights” Wanderlist.

Q. If I save someone’s Highlight to my Wanderlist, will this user be notified?
A. Yes. Unless they have changed their email preferences, users will receive an email notifying them whenever someone likes, saves, or shares their Highlights.

Questions/Messages:

Q. How do I ask a question?
A. Login to AFAR.com, hover over the arrow by your name, and you’ll see a link that says Questions. On this page, you’ll see all the questions we think you might be able to answer (“For You”), all the questions you’ve asked or answered, as well as private messages. There is an “Ask a Question” button at the top right.

Q. How do I answer someone’s question?
A. Click the blue “View/Answer Question” link at the bottom right of every question.

Q. After I ask a question, where does it go?
A. We will send an email to travelers who have been to that location before. Most questions have at least 50 travelers who may be able to answer your question so you should hear back soon.

Q. How do you pick the suggested questions “For You” on my profile?
A. The “For You” questions are suggested based on what we know about you, which includes where you live, locations you’ve answered questions about, and locations you’ve posted Highlights about).

Q. The questions I’m receiving seem unrelated to my travel experiences. Why am I getting these?
A. The questions are suggested to you based on your profile content as well as questions you’ve answered in the past. We are working on refining this process and apologize if you receive questions about locations outside your area of expertise. If you continue to receive questions that don’t apply, send us feedback at community@afar.com.

Q. How do I send a private message?
A. Go to the user’s profile page, At the top, near the profile photo, click the button “Ask a Private Question.”

Q. How do I see my private message inbox?
A. Go to your profile page and click on Questions. Here you’ll see questions in the categories “For You,” “You Asked,” “You Answered,” and “Private.” Just click on the Private tab to view your inbox.

Q. I’ve gotten some great responses to my questions, and I would love to thank people who answered. How do I do this?
A. We highly encourage AFAR members to engage with each other and say thank you when they receive advice. You can message the user directly, or go to your original question and under their answer hit the blue “Add/View Replies” link. Here you can thank the person or ask a follow-up question. You can also hit the green “Good Answer!” button to signal to other readers that you liked someone’s response.

Email:

Q. How do I change my email preferences?
A. When you’re logged in, next to your name on the navigation bar at the top you’ll find a drop-down menu. Select Preferences. Click on Email Notifications to select/deselect items on the list. We recommend that you at least receive the weekly digest.