• Create wireframes, designs, specs, user flows, and process flows to effectively communicate interaction and design ideas and prepare designs for final hand-off to engineering
  • Create the visual design of our patterns and design system
  • Inform and participate in product decisions from definition to launch (and after), working at both a strategic and tactical level
  • Bring insights about users by a variety of methods whether it be surveys, interviews, log analysis, usability studies, diary studies, ethnographic observation, or a new method you invent
  • Use research and qualitative data to guide design and development decisions
  • Synthesize customer feedback to identify high impact features that achieve company goals + drive product direction
  • Establish and promote design guidelines, best practices and standards


  • Minimum 5 years experience working in product design and research
  • Strong background in design and usability principles and a human-centric approach to designing products
  • Experience leading a range of evaluative and generative methodologies both on-site and remote
  • Sound ability to scope, plan and execute each step of the research process from end to end
  • Foundational knowledge of information architecture, design principles and content strategy for both web and mobile
  • A bias for action and tenacious focus on how your work impacts users and the business
  • Strong cross-functional collaboration and communication skills
  • Fluency in commonly used design software and related tools (Sketch or Figma, Zeplin, Adobe CS, etc.)
  • Comfortable with the technologies for recording, analyzing, storing, and sharing research
  • An understanding of what makes an experience good or bad is critical. You can think through user problems, find reasonable solutions, mock them up in detail, and work with engineers to build them


  • A creative thinker with outstanding problem solving ability
  • Innovative and ambitious you challenge existing assumptions and see past limitations
  • Inspire problem solving with the best of new design and technology
  • Empathetic, curious and driven by user needs
  • Collaborative and open you know large problems aren’t solved by designers alone
  • Excellent visual communication skills
  • Strong written and verbal communication skills

Nice to have

  • Knowledge of accessibility standards and compliance (e.g. WCAG, 508, etc.)
  • Experience working with teams in remote offices and different time zones
  • Experience leading design sprint processes
  • Conceptual understanding of popular front-end frameworks like Angular and React

Please submit cover letter and resume to to apply.